Shipping Policy

Welcome to Its Myle! We are delighted to offer complimentary shipping exclusively within the United States. This Shipping Policy serves as your comprehensive guide to understanding the shipping procedures for purchases made through our online e-commerce store, located in the United States. Our store specializes in the sale of supporting industrial and specialty equipment. By utilizing our website and completing a purchase, you are consenting to adhere to the rules outlined in this policy. If these rules do not align with your preferences, we kindly suggest refraining from using our website or making any purchases.

Selling Country: United States only

Currency: USD 

Shipping Cost: Free Shipping (Monday to Friday EST)

Handling Time: 0 to 2 Business Days

Transit Time: 3 to 5 Business Days

Order Cut-Off Time: 11 AM

Delivery Location: Customer’s Address

Change of Shipping Address: Don't hesitate to get in touch with Customer Support

1.1 US Customers: We provide complimentary standard shipping to all customers within the United States.

1.2 International Shipping: Unfortunately, we currently do not offer shipping beyond the borders of the United States. We apologize for any inconvenience this may cause.

1.3 Shipping Location: Deliveries are made to the customer’s address.

Processing, Transit Time, and Order Cut-Off Time (Monday to Friday EST New York)

2.1 Processing Time: Our aim is to process and fulfill orders promptly. Typically, orders are processed within 0-2 business days from the purchase date. (Note all gas regulators are considered custom orders and may require up to an additional 2 weeks of quality checks and testing)

2.2 Transit Time: Following processing, the estimated transit time for delivery within the United States 3-5 business days. Please note that transit times may vary based on the destination and any unforeseen circumstances or delays caused by third-party shipping carriers.

2.3 Order Cut-Off Time: Orders must be placed by 11 AM EST (New York) to be processed on the same day.

Shipping Methods

3.1 Standard Shipping: We offer standard shipping for all orders within the United States. The specific shipping method used will be determined by our chosen shipping provider.

Shipping Cost: We provide free shipping for all customers located within the United States.

Change of Shipping Address: Once an order is in transit, we are unable to change the delivery address. If you need to modify the delivery address, please notify us within 24 hours.

Order Tracking

4.1 Tracking Information: Upon shipment of your order, we will provide you with a tracking number or link to monitor the progress of your package. You can use this information to track your shipment’s journey.

4.2 Delivery Updates: Our shipping provider may send delivery updates via email or SMS notifications. These updates will keep you informed about the estimated delivery date and any potential alterations to the delivery schedule.

Address Accuracy

5.1 Shipping Address: Ensuring accuracy and completeness of the shipping address during purchase is your responsibility. We cannot be held accountable for any delays or delivery issues arising from an incorrect or incomplete address provided by the customer.

Order Cancellation or Returns

If you decide to cancel your order before receiving it, we can accommodate the cancellation request any time before dispatch. For orders already dispatched, please refer to our Return page for instructions: Refund and Returns Policy

Product Damaged in Transit

Should you detect damage to a package during transit, please decline acceptance of the parcel from the courier and promptly contact our customer support.